Returns & Exchanges

At Kate, we want you to be completely in love with your purchase, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. If your new fashion piece isn't the perfect fit, we are here to help you find an alternative or provide a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier; once we receive and inspect your items, your refund will be processed within 5-7 business days.